FAQ
What is this product?
This is a compact mosquito repellent balm designed to gradually release a plant-inspired fragrance into the surrounding area.
How do I use it?
Remove the protective seal, open the lid, and place the product on a stable, flat surface. Adjust the lid opening to control the fragrance intensity.
Does it require electricity?
No. It does not require batteries, charging, plugs, or an open flame.
Where can I use it?
It can be placed in bedrooms, living rooms, bathrooms, offices, patios, tents, RVs, and other indoor or sheltered outdoor spaces.
How long does one container last?
The usage time depends on room temperature, airflow, placement, and how widely the lid is opened.
Can it be used outdoors?
Yes. It can be used in sheltered outdoor areas. Strong wind may reduce the fragrance concentration.
Can I apply it directly to my skin?
No. This product is designed for environmental use only. Do not apply it directly to the skin.
How should I store it?
Store it in a cool, dry place away from direct sunlight, heat, children, and pets.
Can I use it around children or pets?
Keep the product out of reach of children and pets. Do not place it near food, pet bowls, cribs, or enclosed sleeping areas.
How can I track my order?
Tracking information will be sent to your email after your order has shipped.
What should I do if my product arrives damaged?
Contact us at [Support Email] with your order number and clear photos of the item and packaging.