Privacy Policy
This Privacy Policy explains how FyDwellora collects, uses, and protects your personal information.
Information We Collect
We may collect:
- Your name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Device and browser information
- IP address
- Website activity
- Customer support messages
How We Use Your Information
We may use your information to:
- Process and deliver orders
- Provide order updates
- Respond to customer inquiries
- Prevent fraud
- Improve our website
- Provide customer support
- Send marketing communications
- Meet legal obligations
Payment Information
Payments are processed through third-party payment providers. We do not directly store complete payment card information.
Cookies
Our website may use cookies and similar technologies to remember your preferences, analyze website traffic, and improve your shopping experience.
Sharing Your Information
We may share information with trusted service providers, including:
- Shopify
- Payment processors
- Shipping providers
- Fulfillment partners
- Analytics providers
- Advertising platforms
- Customer support providers
We do not disclose personal information except when necessary to operate our business or comply with legal requirements.
Data Retention
We retain personal information only for as long as necessary to process orders, provide customer service, prevent fraud, and meet legal obligations.
Data Security
We use reasonable security measures to protect your personal information. However, no online system can guarantee complete security.
Your Rights
Depending on your location, you may have the right to request access, correction, or deletion of your personal information.
Marketing Emails
You may unsubscribe from promotional emails by clicking the unsubscribe link included in the email.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated information will be posted on this page.